CX Management​

Elevate Your CX Strategy with the Power of Real-Time Insight

OPINATOR is the 360° platform that captures both solicited and unsolicited feedback — and turns it into business growth

Don’t just listen. Act with impact.

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Featured Benefits

More Than Feedback. Smarter Business Decisions

Discover how data-rich, real-time insights — both solicited and unsolicited — lead to better customer experiences, stronger engagement, and measurable revenue gains.

Boost Response Rates, Unlock Better Insights

Create engaging feedback journeys that drive participation and uncover richer, more actionable data

Real-Time Intelligence, Instant Results

Move from analysis to action — instantly — with live dashboards and automated alerts

Listen Everywhere. Learn What Matters

Capture both direct and unsolicited feedback across all touchpoints — from surveys to reviews and open-text sources

Engage Deeper, Build Loyalty

Craft personalized interactions that make customers feel seen, heard, and valued

CX Solutions for Your Business

Whether digital, physical, or hybrid — OPINATOR adapts to your channels, workflows, and goals

Digital Experience Measurement

Track and improve interactions across websites, apps, and social media.

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On-Site, In-the-Moment Feedback

Capture real-time input at branches, stores, or events.

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AI-Powered Insight Analysis

Analyze both structured and unsolicited feedback to uncover hidden patterns, sentiment shifts, and early warning signs — all with predictive, automated intelligence.

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Customer Support Insights

Identify service gaps and improve customer satisfaction with precision.

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Enterprise-Grade Security & Compliance

Your data is safe. OPINATOR is fully certified and privacy-first by design.
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Core Technology & Tools

The Tools Behind the Transformation

Explore the advanced CXM toolkit that powers OPINATOR’s impact:

  • Interactive, branded OPI Surveys
  • Smart, customizable dashboards
  • AI-driven text analytics
  • Integrated Close-the-Loop workflows
  • Passive capture of unsolicited feedbackvia digital channels, reviews, and support logs
  • PIP (Personal Information Protection)
  • Verified Real Reviews engine

See How Industry Leaders Are Winning with OPINATOR

From retail to finance, discover how companies are using OPINATOR’s to drive real change.
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Ready to Redefine Your Customer Experience?

Start capturing smarter — and unsolicited — feedback, and turn it into results.
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